Tim Hortons has issued an apology for allegations that one of its employees at a downtown Vancouver restaurant location dumped water onto a sleeping homeless man.
The nation’s leading coffee and doughnut chain launched an internal investigation over the weekend after calls of a boycott went viral on social media. A witness accused the 463 Robson Street (Robson near Richards) restaurant manager of pouring a bucket of water underneath the cardboard and blankets of one sleeping homeless man and his dog outside the storefront.
He also allegedly performed the same actions with the bucket’s remaining contents on another homeless man on the other side of the door before he sweeped their cardboard and garbage away from the storefront. The incident is said to have occurred on Friday at approximately 10:30 a.m.
“The regretful actions in a moment of frustration at one of our Vancouver locations is not at all reflective of our brand and restaurant owner values,” reads a statement by Tim Hortons. “On behalf of Tim Hortons we sincerely apologize.”
“This owner is committed to personally apologizing and making amends with this individual. He will also be making a meaningful donation to Belkin House, a local Vancouver shelter.”
However, the company did not confirm whether the store owner was responsible for pouring water on the two men.
The vast majority of Tim Hortons’ Canadian locations are franchise owned and operated.
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